These Terms govern the use of the QazEdu mobile app for Android and iOS devices and are entered into between Sole Proprietor “LOGICMATH.KZ” (the “Operator”) and the user of the app. They supplement the Terms of Use and the Public Offer, which apply to anything not covered here.
Installing and using the app constitutes full and unconditional acceptance of these Terms. If you do not agree with them, delete the app from your device.
1.1. The Operator grants the user a non-exclusive, revocable, non-transferable right to use the app on devices they own, for personal, non-commercial purposes.
1.2. The app and its content (source code, interface, texts, assignments, video lessons, images, trademarks) belong to the Operator and are protected by the copyright legislation of the Republic of Kazakhstan.
1.3. The licence does not imply the transfer of any exclusive rights.
2.1. A Qazaq.education platform account is required to use the app.
2.2. An account for a child aged 7 to 18 is created by a parent (legal representative) or by an educational organisation with the parent’s consent. A child may use the app only where the legal representative’s consent has been given.
2.3. The user undertakes to provide accurate details and not to share access to their account with third parties. The account holder is responsible for actions taken under their account; for a child’s account, that responsibility lies with their legal representative.
3.1. The following is prohibited:
3.2. A breach of this clause is grounds for blocking access without a refund of the subscription fee.
4.1. Some materials are provided under a paid subscription on the terms of the Public Offer.
4.2. Payment is made through the Epay payment service (Halyk Bank JSC). Refunds are handled in accordance with the Refund Policy.
4.3. If payment is made through App Store or Google Play, the rules of the relevant app store additionally apply, including its refund procedure.
5.1. The Operator may release app updates and may change or discontinue individual features.
5.2. The Operator supports the app from a minimum supported version onwards. Outdated builds may require an update in order to continue working.
5.3. An internet connection is required for the app to work. The user bears the cost of data transmission.
6.1. The Operator strives to keep the app running without interruption but does not guarantee the absence of technical failures, maintenance windows and errors.
6.2. The app is provided “as is”. The Operator does not guarantee that the user will achieve any particular educational outcome.
6.3. The Operator is not liable for the operation of the user’s device, operating system, communications network or third-party services (app stores, payment systems, notification services).
6.4. The Operator’s liability is in any event limited to the amount paid by the user for the subscription for the period in which the breach occurred.
The categories of data processed, the purposes and the retention periods are described in the Mobile App Privacy Policy.
8.1. The user may terminate these Terms at any time by deleting the app and their account — see “Account and Data Deletion”.
8.2. The Operator may suspend or terminate access in the event of a breach of these Terms, the Terms of Use or applicable law.
9.1. These Terms are entered into between the user and the Operator, and not with Apple Inc. Apple is not responsible for the app or its content.
9.2. To the extent not covered by these Terms, Apple’s standard Licensed Application End User License Agreement applies. In the event of a conflict, these Terms prevail to the extent permitted by Apple’s rules.
9.3. Maintenance and technical support for users is provided solely by the Operator at support@qazaq.education. Apple has no obligation to furnish support.
9.4. Claims regarding the quality of the app, as well as third-party claims of intellectual property infringement, are handled by the Operator.
9.5. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against the user.
10.1. These Terms are governed by the law of the Republic of Kazakhstan.
10.2. Disputes are resolved through negotiation and, failing agreement, in court at the Operator’s location in accordance with the laws of the Republic of Kazakhstan.
The Operator may amend these Terms. The current version is published at https://qazaq.education/documents/mobile-terms. Continued use of the app after changes are published constitutes acceptance of the new version.
Email: support@qazaq.education
Phone: +7 771 473 1413
Company details:
Sole Proprietor “LOGICMATH.KZ” (Qazaq.education)
Address: 341/2–31 Shugyla district, Nauryzbay district, Almaty, Kazakhstan
BIN (IIN): 891021399018
Last updated: 27 July 2026
This document is a translation of the Russian-language version. In the event of any discrepancy between the texts, the Russian version prevails.